Service rules

Clear rules for buyer-side evidence review.

What is included, what is outside scope, and how intake, payment, sample handling, and reports are handled — in plain language, not legal terms.

Buyer-side only

All reviews are buyer-side. We review evidence you submit — we do not represent or endorse suppliers.

Submitted evidence

The review starts from the supplier, order, sample, and claim evidence you provide.

No supplier recommendation

We do not provide supplier lists, contacts, or recommendations of any kind.

No transaction guarantee

We do not guarantee production quality, delivery, certification, or transaction outcomes.

Fixed report output

Each review produces a specific, named output: an evidence-led buyer-side next-step read.

Service scope

What we review — and what stays outside the review.

Each review stays on the buyer-side next step. The boundary is part of the service, not an afterthought.

We review

What we do

Review buyer-submitted supplier, order, and sample evidence against available China-side traces where relevant.
Compare submitted supplier claims with public records, storefronts, ecommerce listings, and independent traces.
Compare submitted sample evidence with China-side sample photos, video, packaging, and claim references.
Identify matched, missing, conflicting, or unclear evidence across each review dimension.
Provide a written buyer-side next-step read: A / B / C / D readiness, or Ship / Revise / Compare / Stop.
Name the missing proof or evidence gaps that should be clarified before the buyer's next step.

Outside scope

What we do not do

No supplier lists, supplier contacts, or supplier introductions of any kind.
No supplier recommendation, endorsement, or selection on the buyer's behalf.
No transaction backing, production guarantee, or delivery outcome guarantee.
No negotiation with suppliers or communication on the buyer's behalf.
No payment handling beyond collecting payment for the review itself.
No sourcing-agent service, purchasing-agent work, or supplier commission arrangements.
No formal inspection, lab testing, legal advice, customs advice, certification review, or formal audit.

Service rules

How each review works — and what it does not do.

$99 is not a basic plan and $199 is not an all-in upgrade. Each review has its own evidence input, output label, and boundary.

$99

Supplier & first-order readiness review

A buyer-side review of the supplier, quote, PI, payment path, and first-order evidence you submit — before payment or before a small first order.

Based on

Buyer-submitted supplier link, quote, PI, payment request, product claim, relevant messages, and requirements, checked against available public traces where relevant.

Output

A / B / C / D readiness read — not supplier approval, not transaction clearance.

Includes

Identity and order-path consistency, buyer requirement fit, payment-path flags, missing evidence, and conflicts in the submitted materials.

Does not include

Sample handling, China receiving address, supplier contact, supplier recommendation, or transaction guarantee.

The A / B / C / D label is a readiness read from reviewed evidence. It is not a supplier rating, approval, or guarantee.

$199

Local Sample Reality Check

A buyer-side review of China-side sample evidence, sample-vs-claim fit, relevant supplier messages submitted by the buyer, and a recommended sample-side action.

Based on

China-side sample, photos, video, packaging, labels, dimensions, claim references, and relevant supplier messages submitted by the buyer.

Output

Ship / Revise / Compare / Stop with reasons — not supplier approval, not transaction clearance.

Includes

Sample evidence review, sample-vs-claim observations, submitted-message context, and a Ship / Revise / Compare / Stop recommendation with reasons.

Excluded costs

Sample cost, China domestic shipping, international forwarding, customs duties, taxes, third-party testing, extra storage, or separate handling.

The China receiving address is not public. Receiving instructions are sent by email only after your intake and payment are matched.

Sample handling

Timing, receiving, and what happens after the report.

The $199 timeline depends on sample receipt — not on intake submission or payment completion alone.

Before the sample arrives

What happens between intake, payment, and the moment the sample is received in China.

Receiving address

The China receiving address is not published on the website. Receiving instructions are emailed only after intake and payment are matched.

Supplier dispatch

You give the emailed China receiving details to the supplier and arrange shipment.

Review start

CSC reviews the sample only after it is received and identified against the buyer's intake. CSC does not contact the supplier or manage shipment status.

After the sample arrives

How the report timeline starts and what happens to the sample after report delivery.

Timeline start

Report timing starts after the sample is physically received and matched to your request. Intake submission, payment, or supplier dispatch alone does not start the timeline.

Sample holding

After the report is delivered, the sample is kept for 7 days by default unless a different arrangement is confirmed by email.

After the 7 days

CSC does not provide forwarding, logistics, customs, or warehousing services. Any next arrangement remains the buyer's responsibility.

Payment rules

Payment, matching, and when the review starts.

The review depends on matched intake and payment. No review work begins before both are confirmed and required materials are available.

Email matching

Use the same email address for the intake form and the payment step. This is how your case is matched.

Delivery identification

Use the same email for your request and payment, then send the tracking number after dispatch so we can identify the delivered sample.

Review start

The review begins only after required materials are submitted and the intake and payment are matched.

Refund approach

Refund eligibility depends on the case stage and scenario. See the Refund Policy for the full scenario table, including the two-hour cancellation window, missing-material rule, and work-started boundary.

Policy links

For details, see the Refund Policy, Privacy Policy, and Terms.

Evidence limits

What the report can and cannot tell you.

The report is a buyer-side decision aid based on reviewed evidence. It is not a guarantee, a certification, or a supplier score.

Incomplete evidence

When evidence is incomplete, the report names the gaps and what to request — it does not force a stronger conclusion than the evidence supports.

Decision aid

The report is a buyer-side decision aid. It helps you understand what the evidence supports, what is missing, and what to ask next.

No outcome guarantee

The report does not establish actual factory capacity, certification validity, future supplier behaviour, delivery reliability, production quality, or transaction outcomes.

Evidence-led

Every conclusion in the report is tied to the evidence reviewed. When evidence is thin, the report says so — and tells you what would make it clearer.

Common questions

Questions buyers ask before they submit evidence.

The short version: we review what you submit. We do not find suppliers, recommend suppliers, or guarantee outcomes.

Can you recommend a supplier?

No. We do not provide supplier lists, supplier contacts, or supplier recommendations. The review starts from the supplier information you already have and stays on the buyer-side next step.

Do you contact suppliers?

No. We do not contact suppliers, negotiate, or communicate on the buyer's behalf. The review is based on the evidence you submit and available China-side traces.

Is this an inspection?

No. This is not a formal inspection, lab test, certification review, or audit. It is a buyer-side evidence review — we check what the submitted materials and available traces show, and provide a next-step read.

What if my evidence is incomplete?

You can start with what you have. The report will name missing proof or conflicting items instead of forcing a stronger conclusion than the evidence supports.

When does the $199 report timeline start?

The timeline starts after the sample is physically received in China and matched to your request. Intake submission, payment completion, or supplier dispatch alone does not start the timeline.

Is sample shipping included in $199?

No. You give the receiving details to the supplier and arrange shipment. CSC does not provide China domestic shipping, international forwarding, customs, warehousing, or third-party testing.

How long is the sample kept after the report?

After the report is delivered, the sample is kept for 7 days by default. CSC does not provide forwarding, logistics, or warehousing; contact support during that period if disposition needs clarification.

Ready to start with the evidence you already have?

Choose the review that matches the decision blocking you — supplier and payment evidence before payment, or China-side sample evidence before sample approval.

View pricing Ask a question by email

Free supplier–product evidence preview rules

One accepted request covers one supplier and one product. Each email address may receive up to two accepted free previews. Spam, duplicates, out-of-scope requests, and requests we do not accept do not use that allowance.

Timing

Target response is within 2 hours during Monday–Friday, 09:00–18:00 China Standard Time, excluding public holidays. Outside service hours, timing begins in the next service window. Timing pauses while required details are missing.

Inputs

The free stage accepts a supplier identifier, one product, an email address, and optional context. Do not upload quotes, invoices, certificates, contracts, or other transaction files.

Result

Accepted results are shared through an unlisted static page with a long random token. It is excluded from navigation and sitemap and marked noindex/nofollow, but this is not strict identity authentication or access control.

Limits

The preview does not verify supplier safety, reliability, factory status, capacity, quality, certificate validity, or future performance. Abuse controls and acceptance decisions are enforced by the submission workflow and operating process, not by the public static page.